STORE MANAGER MAISON GALENIC PARIS (F/H)
ELEGANCE IN THE SERVICE OF SCIENCE
Galénic brings science into the world of beauty and raises the standards of luxury skincare. The focus is on high performance, safety, and quality, with products born from innovation and cutting-edge dermatological research.
As Store Manager at Maison Galénic in Paris, the role involves overseeing the boutique’s overall management, ensuring sales targets and client satisfaction are met. A key position in developing brand awareness and embodying its values within this prestigious new Maison.
Key Responsibilities
Operational Management
- Drive sales, analyze performance (KPIs), and achieve financial objectives.
- Maintain brand visual and operational standards (merchandising, inventory, logistics).
- Train and motivate teams to ensure an exceptional client experience.
Luxury Skincare Service Management
- Oversee the organization of premium skincare treatments.
- Ensure a personalized, high-end client experience that meets hygiene and safety standards.
Maison Management (Influencers, Media, VIPs)
- Plan and manage exclusive events for VIPs and influencers.
- Provide luxury hospitality and ensure perfection in every space and service.
Coordination & Reporting
- Collaborate with headquarters teams to align local and global initiatives.
- Track performance metrics and propose strategic improvements.
Client Development & Loyalty
- Build a loyal client base through personalized experiences and a VIP program.
- Maximize synergies between the boutique, clinic, and headquarters to strengthen brand recognition.
Leadership & Brand Representation
- Act as a brand ambassador for clients, VIPs, and business partners.
- Inspire teams to embody the Maison’s values and commitment to excellence.
Desired Profile
Qualifications & Education
- Degree:
- Master’s degree in business, management, or retail (business school or equivalent).
- Training or certification in luxury, retail, or hospitality is an asset.
- Experience:
- Minimum 7 years of experience managing a retail location, ideally in luxury, fashion, beauty, or high-end hospitality.
- Proven expertise in team management, budgeting, and complex operations.
Technical Skills
- Commercial & Sales Management:
- Strong ability to analyze KPIs and implement strategies to achieve financial goals.
- Expertise in sales techniques and upselling to maximize revenue.
- Leadership & Team Management:
- Ability to train, motivate, and evaluate a team.
- Skill in fostering collaboration and a culture of excellence.
- Product & Client Expertise:
- Deep understanding of high-end products, their value, and unique selling points.
- Ability to anticipate and meet the expectations of VIP clients.
- Operational Management:
- Proficiency in optimizing store processes (merchandising, logistics, inventory).
- Strong organizational skills to ensure seamless service operations.
Interpersonal Skills
- Client-Centric Approach:
- Ability to deliver an exceptional, personalized, and memorable client experience.
- Cultural awareness and adaptability to an international clientele.
- Communication:
- Excellent verbal and written communication skills.
- Ability to represent the brand with elegance and professionalism.
- Collaboration:
- Ability to work seamlessly with headquarters teams (supply chain, R&D, etc.) and local teams.
Personal Qualities
- Inspiring Leadership:
- Ability to embody the Maison’s values and motivate teams to reflect them.
- Strategic & Operational Mindset:
- Balance between achieving business objectives and overseeing daily operations.
- Impeccable Presentation:
- Sophisticated appearance and sense of style aligned with the luxury sector.
- Resilience & Adaptability:
- Ability to thrive under pressure in a fast-paced, high-expectation environment.
- Attention to Detail:
- Commitment to perfection in all aspects of client experience and store management.
Languages & Cultural Awareness
- Languages:
- Fluency in English required to accommodate international clients.
- Additional languages (Mandarin, Arabic, Russian, etc.) are a plus.
- Cultural Sensitivity:
- Understanding of the specific needs of a diverse clientele.
What’s Offered
- A dynamic and creative work environment.
- A passionate and dedicated team.
